Frequently Asked Questions (FAQ)

Ordering and Shipping

How long does it take to process and ship my order?

Every ShirtQuarters tee is made to order and screen printed by hand—no mass production here! Because of this, please allow 3 to 5 business days for production, depending on inventory and order volume. We take our time to get it right because quality matters. Once your order ships, you’ll receive a tracking email so you can follow its journey. We appreciate your patience!

Can I track my order?

Absolutely. The moment your order ships, you’ll receive an email with a tracking number so you can keep an eye on it every step of the way.

How much is shipping?

ShirtQuarters currently ships within the United States, Canada, and select international locations. Shipping within the U.S. is a flat $5.99 via USPS First Class Mail. Orders to Canada ship for $12.99, and international orders ship for $19.99. If your country isn’t listed at checkout, reach out to us at contact@shirtquarters.com, and we’ll see if we can make it happen for you.

Can you do rush shipping?

We know sometimes you need a shirt for an event, a gift, or just because you don’t want to wait—totally get it! While our standard production time is 3 to 5 business days, if you need your order by a specific date, email us at contact@shirtquarters.com, and we’ll do our best to make it happen. No promises, but we’ll try!

Returns

Do you accept returns or exchanges?

We stand by our shirts and want you to love what you ordered. If something isn’t right, we’ll make it right. Since each shirt is handcrafted and made to order, minor variations are part of the process—but if there is a clear defect or printing error, we’ll take care of it. Every shirt goes through quality control, but because these aren’t mass-produced, human error can sometimes happen. If you believe your order qualifies for a return, email us at contact@shirtquarters.com within 30 days of delivery with details and photos. Returns are handled on a case-by-case basis, and we’ll work with you to find the best solution.

How do I start a return?

Email contact@shirtquarters.com with your order number, a brief description of the issue, and a photo if applicable. We’ll take it from there and guide you through the next steps to make the process as smooth as possible.

Printing Process

Are your shirts screen-printed or heat-pressed?

All of our shirts are professionally screen printed—never heat-pressed vinyl or sticker-like prints. Unlike direct-to-film (DTF) or other heat transfer methods, screen printing creates bold, long-lasting designs that won’t crack, peel, or fade after a few washes. This is the same high-quality print method used for vintage band tees and premium merch, giving you a design that truly lasts.

What materials are ShirtQuarters shirts made from?

ShirtQuarters prints on 100% cotton Bella + Canvas and Gildan shirts, but some colors in certain variations come in a heather blend, which includes a cotton/polyester mix for a softer feel. Availability depends on the color and style of the design. If you’re unsure, email contact@shirtquarters.com, and we’ll help you find the best option!

Customization & Bulk Orders

Do you offer custom screen printing?

Yes! If you need custom screen-printed shirts for businesses, events, teams, or special occasions, we’d love to help. We offer bulk pricing for bulk orders. Email contact@shirtquarters.com with your project details, and we’ll get you a quote.

Can I request a one-off custom design?

At this time, we don’t offer one-off custom designs, but we love hearing new ideas! If you have a request or suggestion for a future ShirtQuarters design, let us know—we just might make it happen.